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Due to their perishable nature, flowers are non-returnable, however if your flower delivery is incorrect or damaged, please call Flowers by Aimee directly on 01229 467402 within 24 hours of accepting the delivery and we will endeavour to exchange your goods or offer you a refund.

We do not offer a guarantee for the life of our products, simply because there are so many factors out of our control that can affect how long our products last. In general, we recommend storing fresh flowers in a cool place, out of direct sunlight, away from any heat sources or draughts. keep vessels topped up with water. we also recommend changing the water to keep flowers fresher for longer.